whose problems were, at least, attempted to be solved
Чисто психологически такие службы очень важны: человек, которого выслушали и чью проблему хотя бы постарались решить, получает от таких разговоров колоссальное удовольствие
Комментарий автора
Psychologically such services are very important as a person who was heard and whose problem was resolved, get great pleasure from such talks
Переводы пользователей (1)
- 1.
From a purely psychological standpoint, these services are vital and give a sense of extreme gratification to someone who feels that they’ve been heard and that at the very least, an effort has been made to solve their problem. 
Перевод добавил ⦿ ULYЗолото ru-en2
Обсуждение (4)
conversations
From psychological point of view such helplines can be critical: an individual who gets to be listened to and who gets the hand in tackling his problems, that individual will certainly be getting a great comfort during the helping session.
This one was tough!