We don't "make an order for shipping" things in English. What is this actually asking?

give an order?

Are they asking when they should let a vendor know that they want something they bought shipped to them?

I think this is about the goods that arrived at a port or are to arrive and a buyer or forwarding company are asking when they should submit their instructions for the on-forwarding

make arrangements is something general

...instructionS

MAKE ARRANGEMENTS can apply to a specific situation where shipment has yet to be arranged. It’s what we say.

+++Elena

thanks

Np))